Shipping policy

How we work: some of our pieces are ready to ship straight away, and others are made to order, depending on how much demand there's been for that style. That's what it means to be a small, family-run knitwear mill, we make and finish every piece by hand, in small batches, rather than mass-producing everything up front.

It means your piece might take a little longer to reach you, but it also means less waste and more care in every stitch. Here's what to expect

New Zealand
Free delivery on orders over 350 NZD.
Dispatch: 0 - 4 business days
Delivery time: 0 - 5 days after you receive your tracking number.

Australia
Free delivery on orders over 350 AUD.
Dispatch: 0 - 4 business days
Delivery time: 0 - 5 days after you receive your tracking number via DHL Express.
Import Duties: Covered by Ahipao 

America + Canada
Free delivery on orders over 350 USD
Dispatch: 0 - 4 business days
Delivery time: 0 - 7 days after you receive your tracking number via DHL Express.
Import Duties: Covered by Ahipao

Rest of World:
Free delivery on orders over 350 USD
Dispatch: 0 - 4 business days
Delivery time: 0 - 7 days after you receive your tracking number via DHL Express.
Import Duties: Covered by Ahipao

Please note that delivery times are estimates only. Ahipao is not responsible for any carrier delays, incorrect deliveries, damage or items lost in transit.